Delete your OurTab account

1. Delete it in the App

1. Open OurTab and sign in. On a computer, use OurTab on the web at ourtab.app/app.
2. Go to the You tab and tap your name at the top to open your profile.
3. Tap Delete account.
4. Type DELETE, confirm it's you (with your password, or with Apple or Google), and tap Delete my account.

Your account is deleted straight away and you are signed out. If you'd like a copy of your data first, use You > Privacy > Download my data before you delete.

2. Ask us by email

If you can't open the App, email [email protected] from the email address of your account, with the subject “Delete my OurTab account”. We may ask you to confirm that the account is yours. We delete it within 30 days and email you when it's done.

You can also ask us to delete particular information without deleting your account, in the same way.

3. What is deleted

• Your profile, sign-in account and profile photo
• Your friend list, your place in your friends' lists, friend requests you sent that weren't answered, and your block list
• Your linked banks (we ask Plaid to remove each connection), their purchases, your automatic splits and your bank search history
• Your saved receipts list, monthly statements and their PDFs, and any data download files
• Repeating expenses you set up, your saved custom splits and your friend code
• Your own notifications, activity feed and activity log
• Your AI assistant connections, whose keys stop working
• If you signed in with Apple, OurTab's access to your Apple Account

4. What stays, and for how long

Some information stays because it is part of other people's records:

• Expenses and payments you shared with other people, including your name and email address on them, stay in their history until they delete them.
• Your membership of groups, and activity and notifications in other people's feeds, stay.
• Receipt photos attached to shared expenses stay until that expense is deleted.
• Reports you made, or that were made about your comments, are deleted after at most 1 year.
• Crash reports are deleted after 90 days and usage events after 2 months. They don't include your name or email address.

We keep only an anonymous count of how long the account existed and how many entries its activity log had, with no account ID. The privacy policy has the full details.

5. Your Pro subscription

Deleting your account doesn't cancel OurTab Pro. Cancel it first where you subscribed: on iPhone or iPad in Settings > your name > Subscriptions, or on Android in Google Play > Payments & subscriptions.